Группа авторов customers are people по низким ценам

Группа авторов Customers Are People ... The Human Touch

Купить за 5080.18 RUR

Although 70% of the customer's decision to buy is based on how they are treated as people, few ornganizations have recognized its importance as well as understanding how to implement the «human touch» art as a science. John McKean provides a practical guide to implementing this art as consistent,
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Группа авторов Managing Customers Profitably

Купить за 5740.51 RUR

This book is a response to a need in the market place in the fast-growing field of customer profitability analysis and the profitable management of customer relationships. It combines innovative approaches to calculating the value of customers, with the management strategies necessary to make and
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Группа авторов Measure What Matters to Customers

Купить за 7389.35 RUR

Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profits by working smarter, this is the book for you.
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Группа авторов Valuing Older People

Купить за 11951.03 RUR

This book examines the growing importance of positive psychology and its connection to later life. Applies Social Role Valorisation (SVR) principles to care of older people, particularly those with seriously disabling conditions such as dementia, stroke, and multiple health problems Provides a
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Группа авторов Managing Creative People

Купить за 5196.03 RUR

A clash between the ideology of growth and the growth of ideas, between control and creativity, between measurement and the immeasurable, between predictability and the fickle muses of inspiration in engulfing our boardrooms. In this scathing swipe at the institutionalised idiocy that is stifling
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Группа авторов Psychotherapy with Suicidal People

Купить за 24806.8 RUR

Almost a million people die by suicide every year (WHO estimate) The sheer numbers have made suicide prevention a major health target, but effective prevention is not straightforward. Suicide is a complex event, more complex than most of us imagine, calling for an equally complex response.
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Группа авторов Urban Design and People

Купить за 7472.31 RUR

This introduction to the field of urban design offers a comprehensive survey of the processes necessary to implement urban design work, explaining the vocabulary, the rules, the tools, the structures, and the resources in clear and accessible style. Providing a comprehensive framework for
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Группа авторов Self Development for Sales People

Купить за 1200 RUR

The sales function is the front-line of any business. Keeping up with the latest sales techniques is essential, as well as ensuring you have a motivated, incentivised and focused sales team well-versed in the basics of selling, from identifying new prospects and getting repeat business to closing
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Группа авторов Care of People with Diabetes

Купить за 5080.18 RUR

Diabetes Mellitus is a chronic disease affecting a large percentage of the population world-wide. In the UK alone there are over 1.4 million people diagnosed with diabetes, a new diagnosis of type 2 diabetes is made every five minutes, and as many as a million people are suspected to have the
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Группа авторов Intermediate Care of Older People

Купить за 8596.28 RUR

Intermediate care has become a buzzword within health and social care over the last few years. Seen as the panacea for a number of woes, particularly for older people, intermediate care has been held up as a way forward within contemporary health and social care. This text explores in detail what
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Группа авторов I AM Mbare - You are Mbare - We are Mbare

Купить за 362.62 RUR

What is “I AM MBARE”? I AM MBARE is a Non-Governmental Organisation which was formed in 2015 by young people from the community of Mbare in order to initiate a positive face of the community. Our vision: Turn Mbare into a healthy and vibrant place to live, where the rights and well-being of
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Группа авторов Evidence Informed Nursing with Older People

Купить за 4106.07 RUR

Evidence Informed Nursing with Older People is an essential text for nursing students and registered nurses working with older people who are seeking to make connections between theory, evidence and value based gerontological practice. The rapidly rising aging global population requires that more
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